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Refund Policy

Thank you for shopping with us!

As all of our products are made to order, we do not accept returns or exchanges unless the item is defective, damaged, or incorrect.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery at aykankose2010@hotmail.com  with clear photos of the issue. We will gladly offer a replacement or a full refund.

Order Changes & Cancellations
Orders can be modified or canceled within 12 hours of purchase. After this period, production may have already started and changes may not be possible.

Non-Returnable Items
Due to the custom nature of our products, we do not accept returns for:

  • Wrong size selection

  • Buyer’s remorse

  • Incorrect shipping address provided by the customer

Please make sure to check sizing details carefully before placing your order.

Refund Processing
Approved refunds will be processed back to the original payment method within 5–10 business days.

If you have any questions, feel free to contact us. Your satisfaction is important to us.

Thank you for your understanding and support!